Terms and Conditions

Payment

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The Payment is possible through wire transfer (IBAN). You can find all the information in the "contact information" page.

It's possible pay with PAYPAL and also with Credit card through paypal even you don't have account it's possible use this service.

Delivery information

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Delivery is provided by DHL, a wordlwide mail carier with a very fast and precise service that will send out products to your address.

Deliveries may have different costs and depending on different destination countries:

- Italy: It's a service provided for italian addresses.

- UE 1: It's a service provided for the following European countries: Austria, Belgium, Finland, France, Germany, Greece, Spain. Transit Time:

- UE 2: It's a service provided for the following European countries: Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Slovakia, Slovenia, Switzerland.

- Extra UE: for the other countries that don't appear in the previous list, are not part of CEE and need to use this delivery method.

-Russia: only for Russia private address will be used Post. It's possible use DHL (faster delivery) but to farm or shop address with vat recognised. The cost is the same.

Change size

You have to right to change your swimsuit size from the contract within 14 days from the date the last product was received using all "return" rules.

Within 14 days from the date the last product was received is possible change also model of swimsuit.

Delivery costs of returned goods must be paid by customer (except option "delivery and return").

Return

You have to right to withdraw from the contract, without stating a reason, within 14 days from when you or any appointed third-parties receive the product or if several products on one order are delivered separately, from the date the last product was received.

Delivery costs of returned goods must be paid by customer (except option "delivery and return").

In case of withdraw will be not refunded delivery cost made by us to send product but only product price.

In case of reimbursement request with bank transfert, cost of bank transfert to refund will be charged on total refund. In case of reimbursement request with PAYPAL cost of transfert will be free.

The returned goods, must be never used, perfectly stored in their original packaging, including any tags, etc. In cases where the goods are in bad conditions, and the tags are torn, no refund will be made. Delivery expenses for the returned items will be charged by the purchaser

Defects products


If you have received an incorrect or damaged product, please contact info@arenafinswim.com and we will send you information about how to change or request a refund for the purchased product.

We remember to our customer that defects could not be a cut or hole made by use of swimsuit.

Daily offers

In daily offers page you can find new products with discount or good price ready to deliver to your address in few days. It's not possible change size of swimsuit with the same price (contact info@arenafinswim.com to have more informations ), and it's possible refund within 7 days from You receive in your address.